The Olson Research Group, Inc. and Olson Online Systems Privacy Policy

The Olson Research Group is a full-service marketing research and consulting firm that conducts a variety of market research surveys, both online and offline. Online surveys are conducted over the Internet, while offline studies include telephone surveys, personal interviews and focus groups. We offer our online survey services through this website (

The home page for The Olson Research Group is

Data Uses
Olson Research Group's research activities provide participants with the opportunity to express opinions and attitudes about a variety of issues. We conduct research that involves people from around the world, in areas such as pharmaceutical/healthcare, consumer goods and services, animal health and agriculture. The invaluable information and opinions you provide through market research surveys helps companies develop new products and services, and modify existing ones to better suit your needs. We are commissioned by a wide variety of clients, including important decision makers in major corporations and organizations.

Protecting Your Privacy
As a professional marketing research firm, protecting survey participants' privacy is an integral part of our business, both with our online and offline studies. The Olson Research Group will never sell your personally identifiable information to another party, nor use it for solicitation purposes. We use this information for internal purposes and share it only with our research partners in order to gather and analyze aggregated, anonymous survey results. We share information with our partners only in limited circumstances, specifically to allow our clients the ability to validate our work, or to use the data as an analytical aid.

Personal information will never be used to directly market products and services to our respondents unless this possibility has been disclosed at the outset of the research activity and consent has been obtained.

When we provide a client with survey results, they are aggregated with all other study participants and stripped of any personally identifiable information thus as a participant in a study, your identity is kept anonymous. As a member of the Council of American Survey Research Organizations (CASRO), Olson Research Group conforms to CASRO's Code of Standards and Ethics for Survey Research. You can find more information about CASRO at

Since much of our research is conducted in the healthcare arena, we are particularly aware of the importance of protecting respondent's Personally Identifiable Information, or PII, which is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Olson Research fully complies with all legal requirements such as the Health Insurance Portability and Accountability Act of 1996 (HIPPA), and other existing statutes and privacy guidelines. We fully comply with these regulations when handling PII.

Olson Research Group will maintain the security of PII, abiding by industry stated best practices with a commercially reasonable degree of care.

All PII obtained through our research will be treated confidentially, used for research purposes solely by individuals assigned to research and report findings, and will not be disclosed to any person not employed by Olson Research Group, except with consent as required by law or court order.

Olson Research will not transfer PII to a country or territory unless that country or territory ensures the proper protection and handling of sensitive data.

Your Information
It is important to us that panelists are able to access and correct their information. We want to make sure we can contact you again, and we also want to ensure that our demographic data is up-to-date.

Olson Research encourages you to contact us at any time should you wish to change or modify your information with us or change your consent to contact preference.

You can do any one of the following:

Send mail to:
The Olson Research Group, Inc.
Survey Panel Department
1020 Stony Hill Road, Suite 300
Yardley, PA 19067
Call toll-free:

Send an email to:
Update Contact Info.

Removal From Our Database
If at any point you decide that you no longer wish to be a study participant of Olson Research, you can send an email request to telling us you wish to be removed from our database and you will no longer be contacted for research studies.

Privacy Policy Questions
If you have any questions about this privacy statement, our research process, or suggestions on how we can make our survey experience better for you, please contact us.

Olson Research will periodically review its Privacy Policy and PII collection, use and disclosure practices to ensure we are in compliance with all applicable laws and regulations.